Help Center
If after repeated attempts you are unable to log in, please try the following steps:
- Close the game.
- Restart your Steam or EPIC client fully.
- Wait at least 5 minutes before starting the client again.
- Launch Mortal Online 2 and attempt to log in.
- If you have access to a VPN service, try using it.
- Ensure the game server is not currently down for maintenance or deploying an update.
If you are still unable to log in, please try the following:
- Close the game.
- Contact a Game Master via our official Mortal Online 2 Discord channel, tell them about your issue and ask them to force kick your character from the world.
- Wait for confirmation from the Game Master.
- Launch Mortal Online 2 and attempt to log in.
You can view online Game Masters via the member list of the Discord channel.
If none of the above steps solve your issue, please make a support ticket via the Help Center and include as much detail as you can about what is happening for you and what you have already tried.
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