directx 12 crash

[Nekronzion]

After the latest update, I can’t launch the game with directx 12. However, I can run the game on directx11.
gpu - 3060
cpu - i5 8400
ram - 16gb


I get this error:


text version:

LoginId:b9b35a93454bdbd3afc503911f246d61
EpicAccountId:

LowLevelFatalError [File:E:\UE5_source\UnrealEngine\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 903] hr failed at E:\UE5_source\UnrealEngine\Engine\Source\Runtime\D3D12RHI\Private\Windows\WindowsD3D12Viewport.cpp:192 with error 8000000A

MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
MortalOnline2_Win64_Shipping
kernel32
ntdll

 

[Robmo]

I would try resetting your Nvidia control panel settings to default. Also clear your GPU cache and/or your DirectX cache.

 

[Nekronzion]

I would try resetting your Nvidia control panel settings to default. Also clear your GPU cache and/or your DirectX cache.

The problem is not solved by these manipulations((

 

[Vinagre]

Following up

 

[Domtomsen]

I have the exact same problem. Dx11 runs fine but has like 30frames less. Especially with the new graphic options.
Sometimes when it crashes it also tells me that i am out of video memory and i 50% get a bluescreen. Got a 3080ti.

 

[Nekronzion]

I have the exact same problem. Dx11 runs fine but has like 30frames less. Especially with the new graphic options.
Sometimes when it crashes it also tells me that i am out of video memory and i 50% get a bluescreen. Got a 3080ti.

The problem was solved by installing Windows 11 (previously it was 10). But this is not the best solution, there must be something else...

 

[Domtomsen]

The problem was solved by installing Windows 11 (previously it was 10). But this is not the best solution, there must be something else...

I already have windows 11 installed. And neither of the above methods helped either.
I found some solutions that people had propblems with having Riva Tuning statistics installed and Mortal not working. But didnt help me either.

 

[Sylenzr]

I have the same issue but in dx12 and dx11

 

[Rahz]

First check your drivers...but Im pretty sure you already did. If Robmos tipp doesnt work, try looking for the AA-settings in your Panel. Idk why but for me everythings better since i turned off global FXAA. Dont know why, maybe it has something to do with the in game upscaling method im using but the game is running and didnt crash til now.

 

[Domtomsen]

For everybody who gets blue screen and crashes on DX12. Check if you have a intel 13 or 14 gen processor. If you do, go and google intel 13 and 14 gen dx 12 crashes. You will find solutions there.