Recent content by Balinor

I'm glad I got a refund... and gtfoh. I planned to never come back here, but I got an email message to your reply for some reason. Looks like they are screwing over the people that were stuck in the queue for the full two weeks while SV was figuring out their server issue and plan of action...

Just in the nick of time... It was painful, but persistence paid off. At least Steam comes off my shit-list. I wish you all (except for that one dude with a skull dong as his logo) the best of luck, either in-game or seeking a refund if the patch (or whatever it is) doesn't meet your...

Bro, if it were as easy as you say to get a refund through Steam I wouldn't be here. I've been going back and forth with Steam customer support for a week now. My account has like 15 hours played, and most of that is queue time. So no, its not as easy as you are making it out to be. I have...

I personally haven't harassed SV. I tried sending an email to their support email, but it was rejected by their email server (I posted it up on a reply in one of these threads). But, so much for that. All I am expecting SV to do is to 1) Contact Steam and ask them to give players full refunds...

Yeah, that's why I didn't really come back at Tlo, and instead put the IF in front of my reply to him. I'm just trying to explain my situation. I'm a pretty fair dude. If I'm sold a broken product, I'd expect a refund. I mean, compare this to my experience (and review) for Vistaprint I just...

If you are assuming that I haven't already, that's a pretty bad assumption. I finally got a response back last night that since I am now over the 14 day period, I was no longer eligible for a refund (EVEN THOUGH I'VE BEEN ASKING THEM FOR A REFUND FOR THE PAST WEEK). So, you can see the kind of...

I'm dealing with steam. Thus far, their offer was unacceptable. But you are right, discussing Steam policy is probably not the right place for this forum, although, it was the other user that brought it up. However, Steam and SV are linked. Steam is selling their product, and their product...

Since queue time is counted as play time, it makes the time argument moot. They need to bump up that 2 hours to 200 hours, if they want to count queue time. In the end its only 36 bucks for me... 36 bucks I'd like to get back. But I can do a lot more damage to them with negative reviews and...

I appreciate your response, but I should not have to be dependent on thousands of other users. I was sold a defective product, and thus far, the entire handling of it (by both SV and Steam) makes me never want to do business with either company again. I just want my money refunded, and I can...

What's parry? All I know is "Queue Position..."

Locked in Queue since Jan 27th

Can you ask them how the customers that haven't been able to play the game for the past 2 weeks can get a refund? Thanks.

Bro, not to trivialize your findings, but at least you can play... I agree, it should not have been released. It is a queue for most, not a game. And now for those that can actually play, it sounds very unpolished.

Your entire post nailed my sentiments exactly. We bought a product that does not work. Logic dictates that people should be refunded, since they were sold a defective game. At some point if they wish to re-buy once they feel the game is fixed, they are free to do so. But until then, both...

This whole experience has been frustrating... Shouldn't be this difficult to get a refund on a broken product.